Frequently Asked Questions

Get your queries clear with us!
  • Minimum 18 years of age
  • US Citizen or permanent resident
  • A regular job or steady income source
  • Valid and active checking account
  • A valid email address and phone number
No faxing needed as part of the loan application. It is online and faxless.
We determine it based on your current monthly income.
No fees is Charged. Whether or not you are approved for a loan.
We need your bank account details for quick and safe deposit of your funds. Once approved, we deposit the cash directly into your valid bank account.
By valid and active bank account, we mean a qualifying account that is under your name at a bank or credit union.
No. Bad credit history is all okay to get a loan from us.
Yes. But your loan amount arrives only on next business day.
Once you apply for an instant loan online, we will notify you on the loan status through email, almost immediately.
Once approved, the loan amount is transferred to your checking account on the same day.
You can use your loan for paying off any utility bill, pay off other expenses or for simply securing your financial future.
You may pay back your installment loan through several scheduled installments that are generally set to align with your pay dates.
Yes. Ensure that you call us at least two business days before the due date so that we can extend your payment due date or work out another payment plan.
You can update your banking details any time. Contact our support team for assistance with your request.
You have to pay $30 for every $100 borrowed.
In case of insufficient funds, you have to pay $20 towards NSF (Non-Sufficient Fund) fee.
There are no hidden fees. All fees and rates applicable are clearly mentioned in our terms and conditions.
Our loans come with a 72-hour satisfaction guarantee. In case you want to cancel your loan, simply return the amount within three days.
Yes. Contact our customer service in this regard.
Just pay off your loan in full with the accrued interest and fees on the outstanding principal through the payment date.
It is simple. You cannot apply for another loan without paying off the first one.
Getcashexpress is a direct online lender that aims to simplify the borrowing process. Getting quick cash from us is easy because, it is online, fax less, transparent and licenced.
Borrow cash now! GetCashExpress, the legitimate online lender, makes it easy.

Applying Does NOT Affect Your Credit Score

GetCashExpress does not pull data from the three major credit bureaus Experian, Equifax or TransUnion for any credit checks, and solely depends on a third party service to collect required details concerning borrowers' credit status.

The loan application approval time is subjected to the authenticity of the information submitted. Should there be any requirement of information to establish the amount of loan the borrower qualifies for, it should be submitted as fast as possible. We do not approve all the loan applications; however, we make a decision on every application received. The maximum one can borrow and on what terms and at what rate, is dependent on the state laws. Application submitted Friday after 6:00 PM EST will be processed on the next business day i.e. Monday (if not a holiday).

For any queries and clarifications, please call our customer support at - (855) 840-5687, Monday-Friday: 8:00 AM to 7:00 PM (EST) or email to

*I have read and understand the Terms and Conditions & Privacy Policy of this loan. All loans financed by GetCashExpress